Terms and Conditions
These Terms apply to all contractual relationships between A. Gulvin Translation ("Provider") and its Clients, and constitute the whole agreement between the parties, except where agreed otherwise in writing. All other terms and conditions express or implied by statute or otherwise are excluded to the fullest extent permitted by law. These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales, and the parties irrevocably submit to the exclusive jurisdiction of the courts of England and Wales. If any provision of these Terms is invalid or unenforceable in whole or in part, the validity and enforceability of the other provisions of these Terms and the remainder of the provision in question shall not be affected.
1. SERVICES
a) Definition:
The Services offered to Clients are those of translation or interpreting from the specified source language into the specified target language or the revision of a specified translation.
b) Purpose:
Any translated or revised work is for the exclusive use of the Client in its ordinary course of business and will not be published or otherwise distributed for profit, without the prior written consent of the Provider. Furthermore, it is understood that any translated or revised work will not form the substance of any legal agreement without prior review by an appropriate legal advisor. The Client is responsible for ensuring that any translated or revised work is suitable for its intended purpose, including publication, legal use, or regulatory compliance. The Provider recommends that any translation intended for legal or contractual purposes be independently reviewed by a qualified legal professional. The Client is responsible for reviewing and approving all translated or revised work prior to publication, distribution, or reliance upon it. The Services are linguistic in nature and do not constitute legal, financial, or professional advice.
2. DOCUMENT OWNERSHIP AND CONFIDENTIALITY
a) Right to use documentation
The Client warrants that any original documentation and its use by the Provider as requested by the Client shall be lawful and will not infringe the copyright or other rights of any third party, and the Client shall indemnify the Provider against any loss, damages, cost, expenses or other claims arising from any such infringement or illegality.
b) Confidentiality
Any original documentation or information provided by the Client is confidential, and any translated or revised work and any information gained in the course of an interpreting assignment shall be kept confidential by the Provider. But the foregoing shall not apply to any documentation or other information which is or becomes public knowledge through no breach of this provision by the Provider.
3. DELIVERY AND CANCELLATION
a) Delivery of translations shall be in the form and at the time agreed. Notwithstanding, time shall not be of the essence.
b) If the Client cancels or withdraws any portion of an item to be translated or revised prior to completion by the Provider, then the Client shall pay the Provider the portion of the fee agreed for the complete job represented by the portion of total text translated or revised, but in any event not less than 50% of the fee.
c) Where the Client does not attend an agreed appointment the full fee for that appointment will be payable.
d) If an interpreting assignment or other appointment is cancelled by the Client with less than 24 hours notice to the Provider, 50% of the anticipated fee for the assignment or appointment will be charged together with any expenses already incurred.
4. DISPUTES
Any dispute as to the accuracy of any translation or revision or the quality of any service provided under these Terms must be advised, in writing, within twenty working days of delivery.
5. LIABILITY
a) Nothing in these Terms shall exclude or limit liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any other liability which cannot lawfully be excluded or limited.
b) Subject to clause 5(a), the Provider’s total aggregate liability arising out of or in connection with the Services provided under these Terms, whether in contract, tort (including negligence), breach of statutory duty or otherwise, shall not exceed the greater of:
(i) three times the total fees paid or payable by the Client for the relevant Services; or
(ii) £50,000.
c) The Provider shall not be liable for any indirect, consequential or special loss, including but not limited to loss of profits, loss of revenue, loss of business, business interruption, loss of opportunity, loss of data, or reputational damage.
d) To the fullest extent permitted by law, all implied conditions, warranties and other terms which might otherwise be implied by statute, common law or otherwise are excluded.
e) The Provider shall have no liability to the Client for any loss, damage, cost, expense, or other claim arising from any original documentation or instruction supplied by the Client being incomplete, inaccurate, incorrect, illegible, out of sequence or in the wrong form, or arising from their late arrival or non-arrival.
f) The Provider shall have no responsibility whatsoever for any change made to a translation or revision by any person other than the Provider.
g) The Provider shall have no liability to the Client for delays due to any cause beyond the Provider's reasonable control.
6. PAYMENT TERMS
a) All invoices will be rendered in, and payable in GBP unless agreed otherwise with the Client. Prices are quoted exclusive of VAT, unless stated otherwise, and VAT at the appropriate rate will be added to all quoted prices, if applicable.
b) Additional fees will be payable in the event any of the following are required to complete any work:
i. any investigation, inquiry, or research beyond that for a normal routine translation required because of ambiguities in the item(s) to be translated;
ii. additional services required because the Client has made changes in the item(s) to be translated after confirmation of the order; and
iii. changes to a translated or revised text not required for accuracy, but requested by the Client after delivery, because of the Client’s preferences as to style or vocabulary.
c) All out-of-pocket travel expenses will be charged at cost. Motor vehicle travel will be charged at HMRC’s Approved Mileage Allowance Payments, applicable to the vehicle used for the purpose. Travel time will be charged at any rate agreed.
d) The Client shall reimburse the Provider for necessary expenses incurred by the Provider that are not a normal part of routine translation, or revision, such as urgent or overnight document delivery services requested by the Client, long distance telephone and facsimile expenses to clarify document ambiguity, or verification services contracted to third parties.
e) Payment shall be made immediately upon delivery of the job unless stated otherwise on the quote. Where the anticipated account will exceed £500 and/or for new Clients, an advance payment of 40% of the anticipated fee may be required. Credit terms may be agreed in writing, in which case payment shall be made no later than the 20th of the month following the month of invoice. Any payments for fees or costs not received by the Provider by due date will be deemed late and interest at the provider's overdraft rate plus 5% per annum may be charged. The Client shall also pay all the Provider’s costs in collecting late payments due from the Client, including all legal fees (on a solicitor client basis).